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Problems with new downloadable charts.

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ProfilePosted byOptionsPost Date

VIVinHERTS

VIVinHERTS Report 23 Nov 2004 10:51

I downloaded and saved to disk last night. Just read the post so I thought I'd see how my fan printed. Printed using the print button on Adobe 6.0 although had to change it to landscape myself. I do not have the black and grey boxes but..... all the text is in bold and the lines of the fan are faint, almost like the printer has run out of ink....but it hasn't! I'm running Windows ME on a pc/laptop, have Adobe 6.0 and use an Epson Stylus C44UX. Any help Michelle? Viv

 Sue In Yorkshire.

Sue In Yorkshire. Report 23 Nov 2004 18:34

I have just printed 6 fans,6 pedigree and 6 family group sheets off. And all mine have printed perfectly,just as you see it on screen. Sue

Judith

Judith Report 25 Nov 2004 10:51

nudge

Genes

Genes Advisor Report 25 Nov 2004 14:02

We're hoping to have this working for everyone by tomorrow. Thanks for your patience.

PennyDainty

PennyDainty Report 25 Nov 2004 14:09

Thank you Michelle for your quick response, appreciate it Christine

JackyJ1593

JackyJ1593 Report 25 Nov 2004 15:25

I have just installed a new printer Epson Stylus C86 and have downloaded the latest Acrobat reader and charts today. I too have the black / grey boxes at the bottom of the chart. I am running Windows 2000. Jacky

Unknown

Unknown Report 25 Nov 2004 15:29

oh no! I have a problem now - printer has run out of black ink!!!!!!!!!!

McAnne's Gahan-Crazy

McAnne's Gahan-Crazy Report 25 Nov 2004 18:40

If the 'techies' still need feedback.......?? I have Adobe 6.0 XP - SP2 Lexmark printer Oh yeah - and I had the shaded areas in varying denisty.

Kim

Kim Report 25 Nov 2004 20:30

I've got black boxes too on windows xp with epson c42 printer and acrobat 6.0 Cheers Kim

www.Siouxhealer

www.Siouxhealer Report 25 Nov 2004 21:19

Figured I'd try it just to see what the problem was ..... Yup I have black boxes too :( Windows XP pro Service Pack 2 Adobe 6.0 Epson Stylus C62 Sioux

Louise

Louise Report 25 Nov 2004 22:50

nudge - a few people on the tips boards are still posting about this and still having problems.

AnninGlos

AnninGlos Report 26 Nov 2004 14:42

I don't know if they have resolved the problem but I have just printed off the fan chart with absolutely no problem. I have Epson Stylus 760 printer, Acrobat reader, SP2 Windows XP Ann Glos

PennyDainty

PennyDainty Report 26 Nov 2004 19:11

Thank you Michelle and team, just checked and the black boxes have GONE! Good to know you are tackling problems quickly and efficiently. best wishes Christine

Karen

Karen Report 29 Nov 2004 03:03

I have had printing probs too thats why i am nudging ok

Little Lost

Little Lost Report 29 Nov 2004 07:29

Hi, first time I had seen the Fan chart. Printed it of and it was fine. Shame there is not much room to write all the names in the boxes but I am sure I could draw my own but bigger. Just need a big piece of paper now. LOL Gloria