General Chat

Thanks Aileen! Hope your blood pressure back to normal now? Margaret, the reason most people don't check the signature is because once the card had been swiped it is being authorised via modem, the once authorised the credit slip prints out for customers to sign. All my staff check signature and last 6 digits of card number also in cases of cloned cards they normally get authorised as real card holder doesn't know yet to cancel card but vigilant retailers would prevent this unfortunately the retailers still get the money its the banks that lose out. The reason for swiping if not remember pin in cases of chip and pin is that it is not compulsory as yet but it will be by 2005 so once this is in all retailers they will expect you to know your pin but as it is very few retailers currently have this system in place they will swipe it as normal if cannot remember pin. hope that makes sense long day at the store! zoë

When we read about all the £billions being defrauded from credit/debit cards we don't quite make the connection that these are *our* cards that are beind robbed. At the end of the day it's us who pay not the credit card companies as they just get it back in charges. I read somewhere that banks dont even look at cheques under £3000 as the cost of checking would be greater than the cost of settling frauds and errors. Bob

Thanks for that Deborah. The postie has just been and I have a thick wad of papers from Barclaycard to fill in