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NTL USERS WARNING. . . .

ProfilePosted byOptionsPost Date

Devon Dweller

Devon Dweller Report 26 Jun 2004 07:42

I got one this morning stating it was from Norton Antivirus but Norton warned me it was a virus!!

Margaret

Margaret Report 22 Jun 2004 07:03

Thanks Mike I pay by cheque (old dear) and only payed less the £50,so i expect they will keep adding the money to my bill each month and i will hate that because i like to pay my bill at once and will hate to think i'm in debt. Thanks again Margaret

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 21 Jun 2004 16:20

mike thankyou for the warning we are with ntl,so i will look out for any emails that are from them susie

Mike. The Leicester Lad.(GC)

Mike. The Leicester Lad.(GC) Report 21 Jun 2004 15:50

Greeting's Margaret. . . . I was given the following tel No. by my local customer services for customer support . . . . . 0845 6500 121 ( local rate ) But I still had to press the right buttons before I got through to the right person ( hate that ) I wish you luck with your claim. . . perhaps you should get your bank involved as well, if it was to do with the use of your card details ? Christel. . . . To be fair not everone has the "NTL Home" as their home page I know I don't. . . and as you said you now have to dig for the info. . . it didn't stare out at you That's why I volunteered to put this notice on here I have been with NTL for more years than I care to remember they have always given me good and prompt service, So I'm only returning the favour. . . MIKE.

David

David Report 21 Jun 2004 15:25

There was a warning on the NTL Homepage for a while about it. There is still a warning on the 'Server Status' page marked as 'ongoing'. Christel

Margaret

Margaret Report 21 Jun 2004 14:58

Thanks Mike How did you manage to contact NTL? I had the problem of a scam via the internet of £50 added to my phone bill,I have e-mailed them,spoken on the phone and written but no one has come back to me 2 weeks down the line. If I dont get a reply i am thinking of making this a bigger issue. Margaret

Julia

Julia Report 21 Jun 2004 09:05

Mike, Thanks for the tip off, It's good to know about these things Julia

Jean Durant

Jean Durant Report 21 Jun 2004 07:53

Thanks for the warning Mike. I would have opened the attachment assuming it to be genuine. Jean x.

Devon Dweller

Devon Dweller Report 20 Jun 2004 14:10

Like Brian I also had this one a few months back and also one claiming to be Friends Reunited.....what a sad lot they are! Sheila

Hawthorn

Hawthorn Report 20 Jun 2004 13:54

Is this on the go . . . . . I had this e-mail months ago, and was quite worried about it at the time. No warning from NTL. There are some very sad people out there!!

Mike. The Leicester Lad.(GC)

Mike. The Leicester Lad.(GC) Report 20 Jun 2004 01:15

Nudged up for the Sunday Folk. . .

VIVinHERTS

VIVinHERTS Report 19 Jun 2004 19:18

As an NTL user I agree with Kim. They should inform us. Thank you for keeping us all up to date Mike. Regards Viv.

Kim from Sandhurst

Kim from Sandhurst Report 19 Jun 2004 15:53

So if NTL know this hoax is going round why don't they put a warning on their Home Page? As someone is using their name to commit fraud. They seem to be getting such a bad reputation lately a little bit of customer service wouldn't do them any harm. I am an NTL user, and I would really appreciate seeing that sort of info. By they way, thanks Mike

ask

ask Report 19 Jun 2004 15:05

Thanks for the warning Mike, already had a few problems several days ago re virus. Dont want anymore!!

Tracey

Tracey Report 19 Jun 2004 14:44

Thanks for warning us Mike. Tracey

Foxyfeline

Foxyfeline Report 19 Jun 2004 14:42

Thanks for that Mike, I've just e-mailed my mate to warn her, she is on NTL. Much appreciated Lisa xx

Ann L from Darlo

Ann L from Darlo Report 19 Jun 2004 14:40

Thanks Mike I am an Ntl user,so grateful for that.

Ann

Ann Report 19 Jun 2004 14:30

Mike, Thank you very much for the warning, much appreciated, Ann

Mike. The Leicester Lad.(GC)

Mike. The Leicester Lad.(GC) Report 19 Jun 2004 13:57

Just a word of warning to other fellow NTL users. . . There is a HOAX e-mail doing the rounds . .. Supposed to come from NTL management team Stating your e-mail a/cc will be closed in the next three days Due to improper use. and if you wish to continue using you’re a/cc, resend your details via the attachment. I’ve spoken to NTL and they confirm this is a HOAX So PLEASE don’t click on the attachment It contains a virus. MIKE.

Mike. The Leicester Lad.(GC)

Mike. The Leicester Lad.(GC) Report 19 Jun 2004 13:57

See below. .