General Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
Renewal Price
Profile | Posted by | Options | Post Date |
---|---|---|---|
|
KathleenBell | Report | 16 May 2021 16:28 |
Does anyone on here still pay the "grandfathered" subscription of £8.96p for 12 months Standard Subscription? |
|||
|
AnninGlos | Report | 16 May 2021 16:32 |
I have left mine on continuous and last month paid about $7. for the year. |
|||
Researching: |
|||
|
KathleenBell | Report | 16 May 2021 16:37 |
I usually have mine left on continuous but a few years ago they took the higher amount that most new subscribers pay. I argued about it and they said I could pay the reduced price but the last couple of years there hasn't seemed to be an easy way of paying the reduced amount without a lot of carry on. I could just send a cheque again but I will have to hunt around for the address I sent it to last year - but I still don't know whether anyone is working in the office. |
|||
|
SuffolkVera | Report | 16 May 2021 17:18 |
I paid £8.96 last time my sub was due in November. I have auto renew off and GR never contact me when my renewal is due so I have to watch for the blue RENEW at the top of the page. |
|||
|
SylviaInCanada | Report | 16 May 2021 17:32 |
I am like SuffolkVera ........ I do try to keep my auto renew off, but it seems to change back to on and I often forget to check, so like Vera, I have to watch for the RENEW button coming up. |
|||
Researching: |
|||
|
SuffolkVera | Report | 16 May 2021 17:40 |
I agree Sylvia - the auto renew does sometimes "magically" move itself from off to on. I try and check every so often. |
|||
|
KathleenBell | Report | 16 May 2021 17:52 |
SuffolkVera - when you renewed by clicking on the "RENEW" button did it actually give you the £8.96p option because mine only gives me the 12 month option at £1.50p per month - meaning I will pay £18 for the year. It's how to get this to £8.96 that I'd like to know. |
|||
|
SuffolkVera | Report | 16 May 2021 18:15 |
Sorry Kath, I can’t remember what it said but I think it must have shown the £8.96. I definitely would have queried it if they had tried to charge me £18. I have got the receipt they emailed me and it just says “You have been billed £8.96 for a 12 month standard membership “. |
|||
|
KathleenBell | Report | 16 May 2021 18:24 |
Thanks Vera. I think I will send an email to "support" and see what they say. I know if I paid what they are asking it's still not very much but it's the principle and I can't find anywhere where I can put in a new debit card on this site as it's quite a while since I paid by card. |
|||
|
SuffolkVera | Report | 16 May 2021 18:33 |
Kath, I just experimented a bit. I clicked on Upgrade in the bar at the top and it showed prices for Standard and Platinum subs. Under standard it said 12 month plan £0.83 per month, crossed through, and underneath it says Save 10% £0.75 per month, which is £9 for the year. Maybe you could try subscribing like that. |
|||
|
KathleenBell | Report | 16 May 2021 18:42 |
Mine only gives me the option of £1.67p per month, crossed out and £1.50p per month instead so still the £18. |
|||
|
SuffolkVera | Report | 16 May 2021 18:55 |
Good luck. I hope they reply promptly. Let us know how you get on. |
|||
|
LindainHerriotCountry | Report | 16 May 2021 19:01 |
I leave the auto renewal on and only pay £8.96 |
|||
|
SuffolkVera | Report | 16 May 2021 19:24 |
Don’t think that’s the case Linda. I never have auto renew on and have only ever paid the low price. I know if you have a break in membership you get charged the higher price when you return |
|||
|
JustGinnie | Report | 16 May 2021 20:31 |
I wonder if it is showing the higher price because that is what you paid last time and then had a refund of the difference. As your son paid it you could be down as not renewing on time so you are classed as rejoining not renewing. |
|||
|
Bobtanian | Report | 16 May 2021 20:36 |
yup still pay the lower price |
|||
Researching: |
|||
|
KathleenBell | Report | 16 May 2021 21:41 |
I'll be annoyed if it is because my subscription ran out last year because I had sent a cheque in plenty of time but obviously I didn't know there was no one to cash it. Because of that I ended up blocked from the boards for 3 days while they sorted out for my son to pay via Paypal. |
|||
|
Andysmum | Report | 16 May 2021 22:03 |
I found out the hard way that if you have a new debit card you wait until the date your subscription runs out and then a box appears with details for entry of a new debit card!! |
|||
|
KathleenBell | Report | 16 May 2021 22:08 |
Thanks Andysmum. I may have to do that to get my new card registered - but I still need them to sort out the amount I'm going to have to pay. |
|||
|
SylviaInCanada | Report | 17 May 2021 00:47 |
My account showed $8.96 when I clicked on RENEW. |
|||
Researching: |