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Anyone elses trees not loading?

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ProfilePosted byOptionsPost Date

Tom

Tom Report 17 Apr 2020 20:13

Cant get my tree to load at the moment. Looks like an issues at GR end??

Researching:
Langley, Broughton, Bennion, Norcup, Knox, Broad

Tawny

Tawny Report 17 Apr 2020 20:18

My tree won’t load either. System glitch maybe.

Researching:
No free man shall be seized or imprisoned, or stripped of his rights or possessions, or outlawed or exiled. Nor will we proceed with force against him except by the lawful judgement of his equals or by the law of the land. To no one will we sell, to no one deny or delay right or justice.

Tom

Tom Report 17 Apr 2020 20:21

Typical that I decided to leave it to tonight to do some work on it!

Researching:
Langley, Broughton, Bennion, Norcup, Knox, Broad

Lynnedee

Lynnedee Report 17 Apr 2020 20:31

Haven't worked on my tree for a good length of time and the thought of all that information getting lost …., so I'm glad I've seen you too are all having the same problem

Researching:
Ball/Orme/Baker

PatinCyprus

PatinCyprus Report 17 Apr 2020 20:37

General Chat played up earlier, most strange happenings.

Researching:
Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc

Merv

Merv Report 17 Apr 2020 21:15

I do my tree every day since lockdown.
Now getting withdrawal symptoms!!! ;-)

Inky1

Inky1 Report 17 Apr 2020 21:20

Having read this thread I called out a gedcom. The GR email arrived 5 minutes ago. I have not checked the file but it is of the correct order of magnitude for the number of records I have. (ie a bit bigger than my previous call out as I have added some folk)
But just now my tree will not load on here. Probably a software glitch needs fixing. I would guess that members data is still secure.

SylviaInCanada

SylviaInCanada Report 17 Apr 2020 21:57

Have any of you emailed ..............

[email protected]


Though you might not get a response until Monday at the earliest ................

they only work business hours Monday to Friday, ca 8 or 8:30 am to ca 4:30 pm


If any of you have a tree on FindMyPast, see if that is working OK ............. FMP is not the preferred site for the owners, GR is the poor little Cinderella sister.

If the FMP system is working correctly, then they will be working on it ;-)

I do have a sub to FMP but not a tree.

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

greyghost

greyghost Report 17 Apr 2020 22:26

Mine has loaded - problem sorted maybe.

Merv

Merv Report 17 Apr 2020 22:30

It's back,Hooray!!! :-)

Caroline

Caroline Report 19 Apr 2020 21:48

I went on here now and suddenly I had been signed out so I wonder what they did when the trees were down the last few days. Of course, I couldn't remember the password so had to reset it. I never have to sign in normally!! :-)