General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

"Microsoft" Tech Support

ProfilePosted byOptionsPost Date

BrianW

BrianW Report 28 Jan 2020 08:24

Have had several phone calls in the last week telling me that there are problems with my computer or internet.

Have managed to keep them hooked for several minutes on occasion but they don't give up easily.

The numbers they purportedly call from comes up as "Not recognised" if I dial 1471 after ending the call.

Next time it's going to be the dog whistle, i think.

Allan

Allan Report 28 Jan 2020 09:49

Same problem here in Oz. :-|

I usually tell them that I don't have a computer as I got rid of it following all the phone calls about the problems I was experiencing.

I just hope that I get to the phone before my wife: I've not heard such words since working on the docks in Grimsby :-0 :-D :-D

Island

Island Report 28 Jan 2020 10:25

My fella strings them along if he's in the mood and has the time, otherwise he adopts the whistle method.

I favour the Mrs Allan approach ;-) :-D

Caroline

Caroline Report 28 Jan 2020 13:11

If I have time I play along with it......but not any way shape or form in a serious manner...all very overacted "sincere".." oh no really that's awful how did that happen" type of comments. They usually finally give up when I ask them how to open the laptop so I can turn it on.

PatinCyprus

PatinCyprus Report 28 Jan 2020 13:48

We string them along, tell them - I don't have a computer or suddenly say during their chat - I didn't know Microsoft had now taken over Apple as we only have an Apple - both seem to annoy the callers. ;-)

RolloTheRed

RolloTheRed Report 28 Jan 2020 14:46

Microsoft have released an update for Windows 7 .... this week.
It fixes a bug which can cause the screen to go black when running a screensaver in stretch mode with the result that any UG to Win10 will be cast into the darkness.

Island

Island Report 28 Jan 2020 15:32

Can you speak up dear?

Sharron

Sharron Report 28 Jan 2020 16:55

I told one that I didn't have a phone

Island

Island Report 28 Jan 2020 17:07

:-D :-D

my mum told a double glazing caller that she didn't have any windows :-D :-D

David

David Report 29 Jan 2020 09:12


Tell them you're bankrupt, then they won't waste yours or their time.

nameslessone

nameslessone Report 29 Jan 2020 14:45

I enjoy stringing them along. Often I tell them that I have never bought a computer. Quite true. The fact I have been with someone doing the choosing and handing over the credit card then driving them home is irrelevant.

One Microsoft expert told me I was lying and that someone in the house was using a computer. Well, I was alone in the house doing something on the computer - of course I went into panic mode about an intruder in the house - you,d have thought the would offer to call the police ( ;-) ), but no, he continued to call me a liar :-D

Kay????

Kay???? Report 29 Jan 2020 19:51

Only yesterday,

Is it this bug from China causing it.

they blinky slammed their end down.cheek.!

:-D

David

David Report 30 Jan 2020 07:57


MS and those they own have become too big. They know if you're using a PC or
a laptop. They know all your devices, your internet supplier, your hub etcetera.
Wouldn't surprise me if their operating systems had a "back door" we already allow them to save our passwords. Our cloud is part of a giant PC under their roof. Threads, contacts, e-mails, all accessible. What a tool foe the NSA'

Tawny

Tawny Report 30 Jan 2020 08:36

I had one at work the other day. Me: Good Morning, Edinburgh business, Mrs Owl speaking how may I help you? Them: This is Microsoft and you have a problem with your computer. Me: That’s very interesting given I don’t have a computer at home but this is a business line so I’m hanging up now. They carried on saying no I was lying to them because they knew I was at home. They even went so far as to suggest I had amnesia if I couldn’t remember I was at home. I hung up on them.

David

David Report 30 Jan 2020 09:32


They have an advantage, they tape record the conversation. What happened to privacy ?