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Lost your photos...
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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The Ego | Report | 27 Apr 2006 11:42 |
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£4 or lots of hours faffing about ? mmmmmm let me see. |
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Johanna | Report | 27 Apr 2006 11:21 |
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Thanks Heather ( plastered or not) LOL You to scared to add photo's or have you lost interest ? Thanks for the info. |
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HeatherinLeicestershire | Report | 27 Apr 2006 11:12 |
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Johanna, Gr refunded the payment card I used, I think if you paid by cheque they will send the refund that way. Not sure about uploading anymore photos I have not tried yet. Heather (aka amazin grace) |
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Johanna | Report | 27 Apr 2006 11:00 |
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I send a mail away today and got a reply similar as what they send to Heather. I,m still very annoyed though. I also would like to know when and how they will send me the refund ? I also would like to know if I can start adding my photo's again ???? Anybody had any luck with that ?? |
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Johanna | Report | 27 Apr 2006 07:06 |
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Well all I get from GR is. We currently have a problem with the photo server which is why you are unable to view the phto's. Our technical team are working on this and have restored some photo's to the site. We hope to restore the photo's as soon as possible. Sorry for the inconvenience. By the way I have photo's( my Fathers side) going back to 1575 and spend weeks on adding those photo's on this particular tree. I have started on another tree ( my Mothers side) and am on a total standstill as what to do. In the mean time I will follow your advice Grace and try to get the same result as what you have got. Thanks . :) |
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HeatherinLeicestershire | Report | 26 Apr 2006 09:00 |
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Looby Go into 'my family tree' left of screen Your details will come up with a few tabs at the top, click on 'photos', as long as you have pictures saved in your pc, you can then select the 'browse' button and upload. Hope this helps PS: my photos are back on now. Heather x |
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Glen In Tinsel Knickers | Report | 26 Apr 2006 05:51 |
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nudge |
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Maureen | Report | 13 Apr 2006 17:57 |
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Mandy, I had a reply following my complaint on Tuesday saying they would give me a refund and then yesterday they e-mailed me to ask for my address. TodayI received another e-mail saying: 'I have requested a cheque from our accountants department and you will receive this in the post shortly.' Maureen |
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Raven | Report | 13 Apr 2006 17:04 |
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I have emailed GR twice Have had no email from them in return but have just noticed that I am now a full member until end of Nov 06 instead of end of May 06. Anne |
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Mandy | Report | 13 Apr 2006 16:56 |
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I lost photos too. Emailed them this morning and have a reply. How do they refund us? Is it done automatically? |
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Zoe | Report | 12 Apr 2006 21:00 |
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I lost my photos about 2 weeks ago got a reply the day after my intial email , and then another today they are very quick after sending one yesterday asking for a update Zoe |
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Raven | Report | 12 Apr 2006 20:59 |
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Hi all, How long after you sent your email to GR did you get a reply? Anne |
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Cornish | Report | 12 Apr 2006 15:45 |
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Many thanks, received an email this morning with the same reply. :) Just got to reload all the pics back on now... neva mind. Thank you very much for your advice. Bex |
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Glen In Tinsel Knickers | Report | 12 Apr 2006 13:51 |
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I lobbed off an e-mail and got the same pffer as Grace,well worth it if you lost any photographs. Thanks again Glen |
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Loz From Leices | Report | 11 Apr 2006 23:39 |
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I'm glad I saw this thread as I notice that my photo's have gone walkies as well.. Thanks for the heads up :) |
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☼ Orangeblossom ☼ - Tracy | Report | 11 Apr 2006 22:27 |
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Margaret, when associated with a program like the BMD list on Ancestry, Beta means trial. It's more advanced than your average 'let 3 people check to see if we have no bugs' test, but they they add the Beta to show it has been through testing, and is now ready to use, but still contains some bugs that haven't had time ti be fixed. Hope that makes sense. |
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Val wish I'd never started | Report | 11 Apr 2006 19:13 |
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what are you supposed to do check everyone that had a photo still has ,it would take forever .I will be very annoyed if they have gone . |
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Glen In Tinsel Knickers | Report | 11 Apr 2006 19:10 |
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Thanks Grace The only photograph i had of any of my birth family (my gran) vanished a few weeks ago. I feel an e-mail coming on. Glen |
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Maureen | Report | 11 Apr 2006 17:54 |
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Thanks for the tip Grace Mine vanished as well! Maureen |
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☼ Orangeblossom ☼ - Tracy | Report | 11 Apr 2006 13:33 |
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'We will shortly be adding Births Marriages and Deaths records ' ooohh... wonder how that will work? :) |
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