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Top tip - using the Genes Reunited community

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Can't open message from a new contact

ProfilePosted byOptionsPost Date

Redharissa

Redharissa Report 5 Jun 2007 16:47

I received a GR notification that a new contact has replied (she contacted me first), but the link brings up a 'message failed to load' note. (more below)

Redharissa

Redharissa Report 5 Jun 2007 16:50

The online form won't let me reply as there is no sender, so I can't ask her to resend her message. I only have her first name, do not have her in my tree list and the initial contact email has disappeared too. All my other recent contacts appear to be intact, so I'm baffled. I can only hope that, if it was important, that she contacts me again and doesn't think I've snubbed her. I always take care to reply to all my contacts even if to say there is no connection. Is this problem happening to anyone else? Tracey

InspectorGreenPen

InspectorGreenPen Report 5 Jun 2007 17:03

It sounds as though she might have deleted the message / contact from her list.

Redharissa

Redharissa Report 5 Jun 2007 17:36

Thanks Peter. But would that also remove the email I would have sent her, from my sent list?