Genealogy Chat

Is there something wrong with it or is it my computer as it has been playing up on me, even crashed. I can't get dropdown sections to work properly. Betty

I'm not having any problems with it. It might be time for a bit of housekeping on your PC. Close all open windows on your PC Go to Start > Programs > Accessories > System Tools > Disk Cleanup Wait while it analyses you disk: Eventually, it will come up with a suggestion of things it can remove. Check the boxes next to: Temporary Internet Files Recycle Bin Temporary Files Click on <OK> and be patient while the accumulated rubble is removed. Reboot. Go into internet explorer: Tools > Internet Options On the General Tab go to the Delete Temporary Files and Folders button and click on it. On the next screen Delete Cookies Things should now run much faster and this should remove the problems you have had at the same time. Lin

Thanks Linda, Will give it a try but I am running AVG at the moments when that finishes I will do as you suggested. Can you tell me a file is coming up on the computer to download it, it says name:- navcancl type unknown file 2.64B from ieframe.dll What is this file?? Betty

You just beat me to it Clive! :)

A quick Google suggests it's a problem with Internet Explorer 7 What operating system are you running? Windows XP? Vista? I will dig further an see what I can find for you. You should make sure in any case that all Windows Updates have been applied. Once you've done your clean up: Start Internet Explorer and go to Tools > Windows Update use the Express button to make sure that all essential updates are on your PC

Hi Linda, No I just run Windows XP------ NOT VISTA Betty

The error message is Microsoft's doing - the latest security patch is fighting its own system!! You need to turn off the 'phishing filter' in IE7. Click on Tools on the top bar and then turn off the filter. I use Mozilla Firefox and Apple have just released a Safari (browsers) to run on Windows. Clive

Thanks Clive and Linda, I will do as you suggested but I had to write everything down as I am not very good with computers, I run AVG and Ad-Aware just before this and they found nothing wrong, how can that be??? added I also have SpyBot. Betty

Anything else I should do before I go off to do the other things you have suggested? Betty

I have turned of or disabled the phishing filter but the download thing has gone as well, is this correct. Just going to do express dowload in a mo should that be it ok again?? Where have you both gone too?? help!!!!!!! Betty

Oh all my favourites are gone now?? I will never be able to find any websites now. Betty