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Andrew729

Andrew729 Report 12 Jun 2012 03:11

hello,
fairly new to site - already had some success and terrific support from older members
my question is, when I'm in family tree and click on family member , I get x # of record matches and a view button - press view button = see records...
also get x # of tree matches and a view button - press view button and nothing happens... what's up with that?

Andrew

Lynski

Lynski Report 12 Jun 2012 05:04

Hi, Andrew.

I have had that problem too.

I think that there are still problems with the new tree format.

Hopefully, GR are working on it.....?

Researching:
Bagley, Millington, Morrey, Edwards, Sims, Weaver

jax

jax Report 12 Jun 2012 05:07

Have you just tried searching the trees for these people instead?

Researching:
Nothing much

Andrew729

Andrew729 Report 12 Jun 2012 07:24

Huh! How long has this problem been around?

Andrew729

Andrew729 Report 12 Jun 2012 07:25

Jax/Lynski,
You guys sure get up early!

jax

jax Report 12 Jun 2012 07:32

Or not gone to bed yet?

Researching:
Nothing much

ErikaH

ErikaH Report 12 Jun 2012 09:32

Which version of the GR tree are you using?

The old one is much better than the abomination they have recently created

Andrew729

Andrew729 Report 12 Jun 2012 11:11

Reggie,
Duh! This sounds dumb, maybe because I'm new here.
How do I know which version I'm using?

Andrew

ErikaH

ErikaH Report 12 Jun 2012 11:24

Hover your mouse over the 'family tree' button - you'll get a dropdown.

Select 'use old tree' ,and see if the layout looks familiar.

I would advise using the old tree - but the choice, obviously, must be yours