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Don't Dial 9!!

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*ღ*Dee in Bexleyheath*ღ*

*ღ*Dee in Bexleyheath*ღ* Report 12 Dec 2003 14:54

I know we've had a similar thread before regarding computerised telephone calls offering holidays etc and asking you to dial 9 for details, and warning that if you do you will incur huge bills - but I think someone said it was a myth! However, having just had one such call, I telelphoned BT Customer Service who informed me that it is indeed TRUE that if you dial the 9 you will be charged something like £7 per minute or more. SO DON'T DIAL THE 9!!

Carol

Carol Report 12 Dec 2003 15:35

There is a simple rule to follow. If you ring a company, you sometimes expect an automated press this button for this etc. But if someone calls you, then this should not happen. If a call you receive asks you to dial or press any button, then hang up.

Carol

Carol Report 12 Dec 2003 15:43

Found this on a website Mr Suhail Bhat, spokesman for the Independent Committee For The Supervision Of Standards Of Telephone Information Services - ICSTIS for short - said: "Premium rate lines can only operate in the country they originate in and no-one in the UK can charge any more than £1.50 for a premium rate service. "The technology simply does not exist for the call charges to be reversed simply by pressing the number 9. Also, once a phone has been put down, the call it automatically terminated.

BobClayton

BobClayton Report 12 Dec 2003 15:54

Yes Carol. Also any operator who proposes to charge more than £20 per call needs their approval. I hope we are right. Bob

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Clayton