General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

GenesConnected Contact emails

ProfilePosted byOptionsPost Date

Genes

Genes Advisor Report 30 Mar 2004 11:42

To all our members, please accept our sincere apologies for all the problems we have had lately with contact emails. There was a problem with one of our mail servers last week which meant that contact emails were not being sent correctly. We were told that problem was rectified by the weekend, but I am afraid that it seems it is still not working correctly. Our technicians are looking into this as a matter of urgency. When sending emails, if you receive a copy of the contact then we can assure you that the email has been sent. If you do not receive it, then we suggest you try again. We also suggest that you regularly check the Your Contacts page for any emails that may have been sent to you. We hope to have this problem resolved as soon as possible. Thank you for bearing with us.

Janet

Janet Report 30 Mar 2004 12:18

Thanks for the information, GC.

Margaret

Margaret Report 30 Mar 2004 20:26

How long have we been complaining about this problem? Months!! GC have always blamed our ISP's and having junk mail settings too high. Lo and behold they now realise that the problem is at their end. HOORAY!!!