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help!!!!!! i can not access my emails.

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Kim from Sandhurst

Kim from Sandhurst Report 16 Aug 2004 11:35

Jim, If you go on the NTL homepage and click on 'Help' you can then check service status, there were a few problems last night, there is also an 0800 number but I can't find it at present, will email you direct with it when I have had a good look. Hope this helps. Kim

Unknown

Unknown Report 16 Aug 2004 11:17

Mine is now doing exactly the same. I am on NTL Broadband. When I tried phoning them and went through the assorted sections, pressed 4 for emails and got the Number Unobtainable tone.

Clitheroelass

Clitheroelass Report 3 Jun 2004 12:08

hi sandra when i usualy go into outlook express i dont have to use my password as its set for automatic, but it was popping up all the time and would not let me in. Last night dont know what i did (not clued up on puters) i got into my e-mail account and changed my addy by one didget, this let me in , but i cant get back to the other one as it says this is being used. Then this morning i could not get a dial tone for ages. Will i still get e-mails from my first address. im worried i have messed up on this thing would appreciate any help or advice from anybody(not to techy) thanks tracy (stressy)

Sandra

Sandra Report 2 Jun 2004 21:42

tracy this might sound silly, i'm with tesco are you using the right casing ie capitals , i tend use use hotmail rather than tesco.net sandra

Clitheroelass

Clitheroelass Report 2 Jun 2004 19:16

hi all i am on tesco.net have not had a problem till now still can not get on. tracy

MaggyfromWestYorkshire

MaggyfromWestYorkshire Report 2 Jun 2004 19:07

Tracy, are you with freeserve, wanadoo it's called now? Ours plays up sometimes, but if you go to the Wanadoo home page you can access your emails from there. Just a thought.... Maggy

Unknown

Unknown Report 2 Jun 2004 18:45

Tracy, Are you with BT Y a h o o ? Perhaps your e-mails are going into that account not OE. Margaret (from sunny Preston!)

Clitheroelass

Clitheroelass Report 2 Jun 2004 17:42

hi viv and faith thanks for your help, im getting fed up with it now. thanks tracy

Dame

Dame Report 2 Jun 2004 17:37

Tracy, try re-setting your password ect, it may let you in or maybe your box is so full it's bouncing your info

VIVinHERTS

VIVinHERTS Report 2 Jun 2004 17:36

Mine plays up like this from time to time. I think mine is probably due to my provider and the remote server. leave it for a while and try again. Viv

Researching:
Researching Tucker in London/Australia. Cliff in U.S.A. Fuller, Eaton & Sa(u)nders(on) in Bedfordshire. Turner, Morley, Blythe & Webb in Cambridgeshire/Suffolk. Want in Hertfordshire.

Clitheroelass

Clitheroelass Report 2 Jun 2004 17:24

has any one any idea why all of a sudden i cant get access to my e-mails on outlook express, box keeps poping up saying wrong user name + password, but i have not changed it and password is on automatic remember. thanks tracy