General Chat

I sure hope the site's speed increases soon. The slowness means I end up doing most of the lookups that I am asked for when the UK is asleep. It is frustrating to go to the trouble to do the lookup and then not be able to post the results because the site is crawling along at a snails pace. Sometimes I am not sure for several minutes if my answere will even show up on the board.

To put it in a nutshell the site is oversubscribed,and can,t handle the volume of traffic,so what happens now ,as more join, it gets worse,it,s an ever decreasing circle.Fred.

I just peeped in the one family tree site mentioned somewhere in the message board and they are offering facility to view other member trees with the members permission...that`s what i understand from what is written in the site.

I agree with Jeannette My maternal grandparents were cousins and my gran's parents do not show in my tree on this site. Also why change the name, we cannot renuite with dead ancesotors!! Lynne

GC, I applaud your efforts. Thank you Baz

I think Genesconnected should concentrate on this rather than unnecessary site name changes.

At least somebody has taken on board our dissatisfaction, and at my end things seem to be moving a little faster

hi same problem as christine cam't view my contact trees or e-mail you, please keep us updated about changes it saves speculaion, thankyou sandra

And why can't I access other trees? Keeps telling me I have no authority to view them. Yet another 'problem' to resolve!!! Christine

That's all well and good GR Admin, but when are you going to sort out the problem of not being able to show cousins marrying? I've been a member for well over a year now and you were promising this when I first joined. Jeanette

which confirms what I said all along - they didn't do sufficient load testing or capacity planning before they introduced the new search features and their servers gettign swamped (and yes, I do know what I'm talking about lol)

We are working on it now and hope to see a difference today. We will also be uprading our hardware in the near future which should provide consistant, fast and reliable service.

Not now its not!!!

I see the message is from Genes "Connected" LOL Christine, you beat me to it :-))

Looking forward to seeing the problems resolved. P.S.Personally not bothered about name change but laughing at how they are still posting as GenesConnected Administrator rather than GenesReunited. Christine

in fairness Steve that's highly unlikely

No doubt nothing to to with the rapidly introduced renamed new site.

thank you for keeping us in the picture. Ann Glos

I would like to apologise to those of you who have recently experienced slow loading pages. We are working to improve overall site performance and have given special priority to the message boards. Please bear with us, as we will resolve this soon. If you have comments on site performance please email support@genesreunited and let us know. Thank you for your understanding and patience. Michelle