General Chat

Firstly I want to thank everyone who has contributed suggestions, ideas and help to me in trying to get my computer problems sorted (especially Christina, thank you). What I have experienced and found out MAY be of help to others, by the way I have Windows XP. I started having various problems a few weeks ago, microsoft messages came on the screen I must upgrade my browser to internet explorer 6.0 which I did, It was at this time I started getting problems, next thing I kept getting messages to update to SP2 by microsoft, in the meantime I bought McAfee as I did not want to stay with Norton & my subscription which was up for renewal. I started to blame McAfee as being too good at blocking all my usual Geneology sites. I could not use certain links ie to other sites or pages like the VIEW button on 1837on line. I would get the same error message Iexplore.exe mod.name ntdll.dll didn't have a clue what all meant but all messages where the same, each time after sending the report I was knocked off the internet. It was starting to get me down, I tried everything, people were very kind trying to help me, nothing I did helped. I had had enough and decided to contact microsoft for support, first thing they said uninstall SP2??? I did that still nothing! I had my own assistant advising me after other ideas they passed me on to check contributions from other users, suddenly someone else had written the same problem as me re same error messagaes, someone had answered her query and it was this simple. In the tools section, go to Internet options go to advanced scroll down and you will see a box that should NOT BE CLICKED "Enable third party browser extensions" (requires restart). unclicked this, restarted the computer and suddenly I can view any page again on 1837online. I wanted to let others know if this error message and you get knocked off the internet straight after pressing a link you will know its that simple. hope this info is of help Again many Thanks all. Pat x PS I am putting this on general, tips and records board, so as many people as possible can see it.

If ever you encounter computer problems. I am now keeping all advise I obtain in a binder and adding to it as I go. If you do not have this problem now it may occur in the future and free advice like the way Judy does on these boards are invaluable to us, try and print or save the advise offered, it could save you time and especially money and (to me anyway) a lot of worry. Love Pat x

Hi Pat. Thanks for the information. I am still on windows 98, and by the sounds of all the problems in xp, I am glad. I will be needing a new computer soon, as this one is in it's sixth year, and no doubt I will be getting xp with it. Take care and again thanks and good luck. Neil

Neil, Seems 98 has less problems because XP users are now being targeted. I have tried to tell people cut and paste and print for future reference, if it helps I have done what I set out to do save a lot of time and hardship it took me three weeks to get this sorted but with perservance it is done, I wanted to share this info because so many have tried to help me, and I appreciate their efforts, I want to pass on what I have learnt. Good Luck with your new computer. Pat x

i have window 2000 mellinium had no prob's so far