General Chat

Hi, Im new and Im wondering how the message system works. Does the "genesreunited" crew notify us by email if someone sends us a message? Or do they have to log into the site directly to know there is a message there Im desperately waiting on a response from Clair Coppin at the moment. Thanks Alice

They let you know by email. Welcome aboard!

Thank you, Kind People For answering so promptly. Tis much appreciated. I will have to learn some patience then!! Alice Warwick

Its driving me potty!!! Anyone who knows Claire Coppen, please tell her to read her messages. :)

Of course, Clare can only reply if she is a fully paid up member - unless you put your personal e-mail address in the message. Maz. XX

Seriously???????? Oh no. How can I find out if shes a paid up member or not Please help Alice

sorry Alice but I don't know if you can. In the 'old days' messages went straight to the recipient's personal e-mail, so you could reply direct. Nowadays all messages are routed via the Genes Contact Centre, with no personal e-mail addresses attached. The only thing you can do is to include your e-mail address in your message. Remember that Genes won't let you type hot mail or ya hoo as one word, and you can't use the 'at sign' in messages, or (.)co(.)uk without brackets. For example you might have to type fredbloggs(atsign)ya hoo(.)co(.)uk for it to reach her in any understandable form. Just add a note for her to remove spaces and brackets (and use a REAL at sign!) when she replies. Hope this helps. Maz. XX

So can they put a tree on here without subscribing?? I emailed someone last weekend who has alot of matches to my family - havent heard back :((

Sorry, not too sure on the ins and outs but I think that full membership just allows you to post on certain boards and to e-mail other site users, so think the answer is Yes! Maz. XX

Alice I know some people do not or cannot reply to the messages but also they could be on holiday or having their computer repaired. It's hard when you are waiting for a reply I know but give them time and if all else fails try sending another message. Good luck Pat

A bit of info on what you can do when not a member! A month or so ago, I let my paid membership lapse to see what happened. I couldn't instigate communication with anyone, as expected, couldn't view other peoples tree, although permission had been previousy granted, BUT I could reply to messages and keep a correspondance going once it had got started, all through GR. So that isn't the reason why people don't reply!! Sue

And I think you can include the AT sign etc as I have included my personal email address and poeple have replied Jeanette x

Hi I've only been going a few weeks on this site and like you get very impatient awaiting replies However I do find that my personal E Mail contains a message telling me I have contact from genesreunited so even if I didnt log in I would know. Dont know if this helps. Regards Tina

Sorry to get it so wrong folks. Maz. XX

Ok, I am now way confused :) Alice

they should put in a change so you can see if a person is a full member or not when you send a message.

I 2nd that idea

I've just emailed the support team in a vain attempt to clear this one up. You know the whole how do we know if they are still members and will our messages still get passed on thing Alice

Alice, The trouble is with me that I signed on to a lot of Sites when I first started Silver Surfing. Since I joined GC as was, I have lost contact with most of the other Sites and cannot remember which ones I joined or even what my Passwords were. There could be messages there for me but I will never know. Maybe some of the people you are trying to contact have also lost remembrance of their membership here?

I think thats quite possible. But I just thought even if genesreunited sent them an email saying there was a message and inviting them to re join. Then assuming they have the same email address then they would still know. Hopefully. Alice