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Argos email
Profile | Posted by | Options | Post Date |
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Florence61 | Report | 2 Jul 2021 15:21 |
After writing a lengtht email to Argos, i looked where to send it and found the CEO John Walden. I sent it regarding my shoddy service etc with the sofas and fridge freezer. Within seconds it came back unable to deliver. |
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Shirley~I,m getting the hang of it | Report | 2 Jul 2021 15:37 |
What about trying Sainsbury’s as they bought Argos out |
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SuffolkVera | Report | 2 Jul 2021 15:47 |
It’s a pain I know but could you post a letter to the CEO? I did this when I was getting nowhere with a complaint to Bathstore. I posted it one day, got a very apologetic phone call from the CEO’s PA the following morning and the problem was rectified straight away. If you do this make sure it gets sent to a named person and mark it Private or Personal. |
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Florence61 | Report | 2 Jul 2021 16:40 |
Yes I think my next step will be to write. I use to write all the time but with the post going slow re covid, emails were quicker! |
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Elizabeth A | Report | 4 Jul 2021 18:47 |
If you send a letter to them, might I suggest you send it so you get a signature on delivery? Or proof of delivery or whatever it is called. |
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MR_MAGOO | Report | 4 Jul 2021 19:03 |
They do say that if send a letter to a CEO to spray a little perfume on it and inside then no one else will open it. ;-) :-D |
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JustGinnie | Report | 4 Jul 2021 20:06 |
There is a 'Live chat' (Click on feedback) option on the website perhaps they could give you a correct email address. |
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maggiewinchester | Report | 4 Jul 2021 22:57 |
I've looked on their complaints page, at it appears it's only phone or talk to a bot (online chat) |
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Florence61 | Report | 4 Jul 2021 23:57 |
Well I spent some time reading comments about complaints to Argos. It didnt exactly give me any hope. nearly every single complaint was about poor service, broken or poor quality goods and couldnt get responses from emailing head office or a CEO. |
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maggiewinchester | Report | 5 Jul 2021 08:58 |
I notice on the Argos site, if you're not happy with their resolution, they suggest you contact CTSI, which can (allegedly) be done using email. |
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JustGinnie | Report | 5 Jul 2021 12:18 |
I also looked at the Argos official FB page and it is full of complaints about poor service and broken items. Gone are the good days of Argos . |
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JoyLouise | Report | 5 Jul 2021 14:16 |
Around 15 years ago I bought a Welsh-made sofa. I had wanted a really long one for our family room - you know, the kind where one's OH can lie for a nap while watching afternoon telly! Otherwise four adults can share it in comfort. It was very reasonably priced and I ordered a spare set of covers with it too. |
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nameslessone | Report | 5 Jul 2021 15:24 |
If you need something to sit on quickly there is very little choice. When our daughter got her flat last November there were several months wait for sofas. |