exporting a gedcom

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Profile	Posted by	Options	Post Date
Member Since: October 2003 Posts: 4 124 Send Message	Janette	Report	4 May 2021 20:39
	Hi All please can someone help, I am tryinh to export my tree via gedcome, to put onto a Family tree maker, as a backup copy, but when ever i do it just says exporting and nothing happens, it doesnt email it to me or change the staus to ready, what am i doing wrong please :-D
Member Since: March 2003 Posts: 26 233 Send Message	ArgyllGran	Report	5 May 2021 12:23
	This is a commmon problem. Email: [email protected] Pre-Covid they answered within 3-5 days, but it may take longer at present. They sorted it when that happened to me.
	Researching: Old genealogists never die.....they just lose their census.
Member Since: October 2006 Posts: 6 889 Send Message	RolloTheRed	Report	5 May 2021 13:01
	- check that yr email address reg with GR is what you think it is - if you are sure about the email address then look for it in the trash or junk folder as many mail clients eg gmail will put it there by default nb: the exported GEDCOM will have ONLY the text data, no photos, no saved census records etc.
	Researching: The Man In the High Castle