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problems with tree not responding

ProfilePosted byOptionsPost Date

Kevin

Kevin Report 13 Nov 2020 09:24

seems to be a glitch, as i can not add/delete or edit the last member of one of my family's within my tree. and if i do click on him, thats it, my tree freezes. and i have to refresh page. this must be a software problem as all other members work as they should. how do i get admin to respond and sort. if this carries on i`m leaving, no renewal im afraid.

Kense

Kense Report 13 Nov 2020 09:36

Does the box containing that person have an icon in the bottom right hand corner representing two sheets of paper? If so it is a copy of that person.

You need to edit from the main box for that person..

The situation where copies occur can arise when that person is a spouse of more than one other person on your tree.