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My Tree won't Load

ProfilePosted byOptionsPost Date

Doreen

Doreen Report 4 Feb 2019 00:20

Anybody else having this problem

SylviaInCanada

SylviaInCanada Report 4 Feb 2019 01:08

Yes, they are

There are several threads starting today if you look further down the page.

Same thing as said on all of them ............

GR staff do not read these Boards, so you have to contact them

Either go to their page on Facebook and post your complaint

OR

email them at the following link ........

[email protected]


But be aware that they work Monday to Friday, ca 8:30 am to ca 4:30 pm

They say they will reply to emails within 3 working days.

Caroline

Caroline Report 4 Feb 2019 01:16

Adding on this one just as it's the top of the page, haven't tried for a few hours but now my tree is working....but for how long......