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help needed please

ProfilePosted byOptionsPost Date

Irene

Irene Report 1 Oct 2018 11:11

Hi everyone.
I'm trying to message a relative of mine who has just joined GR today...Once Ive added the details and composed the message etc it doesnt do anything except tells me I need to add the details Ive already added...Does my relative also have to have 'paid' for me to message them?
Its been a while since Ive contacted anyone...All help/advice greatly appreciated

Irene

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 1 Oct 2018 11:40

Does the person show on the members tree

Through what part of genes are you trying to use to message

Irene

Irene Report 1 Oct 2018 11:59

Hi Shirley.
I typed their name and through 'send a message' its been quite a while since Ive sent any messages and Im sure Im having a special day as we can't seem to work it out :-D

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 1 Oct 2018 13:11

Think she has to start a tree so you get the contact through search members trees

+++DetEcTive+++

+++DetEcTive+++ Report 1 Oct 2018 13:29

She may have to pay to be able to view your tree. However, now she's a member, you can download your own tree to your computer as a gedcom, and send it to her via normal email as an attachment. She can then upload it to GR to view it.

Warning - if she's already started her own tree on here, any upload will overwrite it.

Irene

Irene Report 1 Oct 2018 14:25

Thank you both...very much appreciated. I'm also trying to suss out how to upload a photo to a family tree entry but its just going to keepsake is this normal? I click on photo and upload but its not appearing. Sorry to be a pain, I'm just getting back into it all. I used to be able to just upload and it would appear but Im guessing its all changed. lol

+++DetEcTive+++

+++DetEcTive+++ Report 1 Oct 2018 15:54

Yes, uploaded photos will end up in your keepsafe.
Click on the centre of the photo. The response should replace the keepsafe window which shows all the photos you've uploaded.

The additional instructions are copied from
https://www.genesreunited.co.uk/help/faqs?key=392

When you’re viewing or editing an item in your Keepsafe, you’ll see it says ‘Attached Relations’. Click on this and then type in the name of the person you’d like to attach it to. As soon as you start typing you'll be shown the name in a drop down list. Select the person you want from the list. Repeat the process to attach it to more than one person in your tree. You can attach an item to as many people as you like at any one time.

When you attach a photo or record to someone we'll add that item to their name in your tree. You'll be able to see it in the tree under the photos or records section. The name below the item will be highlighted and you can click on this to view that person's profile.

Irene

Irene Report 1 Oct 2018 16:53

Thank you so much :)