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Top tip - using the Genes Reunited community

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turning profile image from Landscape to portrait

ProfilePosted byOptionsPost Date

RolloTheRed

RolloTheRed Report 19 Apr 2018 19:07

Install a free imaging program eg Irfan View (free).
Import the image.
Using the rotation control rotate the image as desired.
Save the image.
When uploaded it will retain the saved orientation.
Iran View can also be used to resize and clean images etc etc.

+++DetEcTive+++

+++DetEcTive+++ Report 19 Apr 2018 08:30

Is it Portrait on your own device? If not, rotate it in what ever version of Picture Manager you have & save.

Someone else is having a problem, although in her case it’s loading upside down
https://www.genesreunited.co.uk/boards/board/general_chat/thread/1371603

May be one of the suggestions might help you.

Failing that, contact support
[email protected]

They aim to reply within 3 working days excluding weekends.

Gordon

Gordon Report 19 Apr 2018 04:21

How do you turn a profile image from landscape to portrait layout?