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ProfilePosted byOptionsPost Date

SylviaInCanada

SylviaInCanada Report 9 Apr 2018 20:57

I get the message most often when trying to get on to GR from my Bookmarks, or to get to My Threads from The Board Summary most often in the evening MY time .........

............. 7 or 7:30 pm here is the middle of the bloomin' night in the UK

Kense

Kense Report 9 Apr 2018 21:25

Sylvia, that is the time when they are likely to perform maintenance on the servers and to back up the data and maybe install new software.

SylviaInCanada

SylviaInCanada Report 9 Apr 2018 23:52

so ...................


no attention paid to the needs of subscribers not in the UK

huh!

par for the course of. Forget about all those in Australia, NZ, US and Canada.


Though I'm not sure I believe you .................. "maintenance on the servers and to back up the data and maybe install new software."

By GR??????????????????????????????????????????

Certainly not backing up data and installing new software by FMP on GR :-D

Kense

Kense Report 10 Apr 2018 07:28

It is probably outside GR's control as they don't own the servers.

Allan

Allan Report 10 Apr 2018 12:11

So, if that's the case, GR presumably have contract with the server providers, and need to ensure that the service is adequate for its needs.

We are still paying for a service. and expect to have a satisfactory level of service for that payment.

At least I do

I'm fed up with all the excuses being proffered on behalf of GR, and would expect that GR could respond on behalf of itself.

Caroline

Caroline Report 10 Apr 2018 12:19

They'd have to actually read the boards to do that.

Allan

Allan Report 10 Apr 2018 12:25

Silly me, I missed the bl**ng obvious :-|

Rambling

Rambling Report 10 Apr 2018 12:31

The servers are not responsible for the non-operation of adv search etc though.

Question ( please keep answer simple lol) As presumably the same servers are used by FMP and GR then if it was the servers why wouldn't I have the same trouble getting on FMP? ok there aren't the threads and posts but there is information to be 'recovered' each time you go on there?

:-S

AnninGlos

AnninGlos Report 10 Apr 2018 14:24

You'd think so Rose wouldn't you?

RolloTheRed

RolloTheRed Report 10 Apr 2018 17:25

Never get any "error message" problem at all even on a smart phone under 3G.
Retail systems used have included Virgin, Sky, TalkTalk, BT Smart phones Android 6/7/8. OS Windows from XP to Windiws 10, Raspberry, Linux.

This kind of error is nearly always caused by a timeout at the user end. As those complaining about the error never give any details they are p-g in the wind. There is not much GR can do about it.


SylviaInCanada

SylviaInCanada Report 10 Apr 2018 17:49

good try, Rollo


Insulting us all once again.


I object to your language.

Unbecoming an officer and a gentleman (as they used to say) ................. at least, you seem to want to claim to be a gentleman.

No gentleman would use that language in mixed company in public.

Caroline

Caroline Report 10 Apr 2018 18:29

Oh it's not playing in the wind then ??

Rambling

Rambling Report 10 Apr 2018 19:04

I think the 'problem' is that for so many years the standard response to anything on here was "change browser ( pref' to GC) clear cache and cookies' and most of us found that this just didn't work with the faults being thrown up.

So I am trying a little experiment, not changing from GC but clearing c & c (it's a nuisance because I don't want to have to sign in on the other sites that work perfectly) but will see what happens over the next few days :-)

SylviaInCanada

SylviaInCanada Report 10 Apr 2018 19:56

Nyx


I cleared my cache and cookies last week


Difference???


sweet fanny adam!

:-| :-| :-| :-P

Rambling

Rambling Report 10 Apr 2018 20:01

I hate to say this Sylvia, but I've got in four times instantly now ;-) mindyou it took me a while to remember my password !

SylviaInCanada

SylviaInCanada Report 10 Apr 2018 20:05

I couldn't even open another thread on this Board just now!


I have my little black book beside the computer ........ it has all my passwords in it, 'cos I can never remember them!!

Allan

Allan Report 10 Apr 2018 22:07

I find it rather strange, that the problems I have experienced over the last few days appear to have ceased, at least for the moment..

I have not cleared my cookies and cache, nor have I changed my browser other than to see if it made a difference. It didn't, I still received the error message when using Chrome:-(


Caroline

Caroline Report 10 Apr 2018 22:11

Same here Allan and Nyx...how long will it last.....

SylviaInCanada

SylviaInCanada Report 10 Apr 2018 23:37

Just got the Error message when trying to get onto GR. Had to come in by clicking on the logo and getting to Home page

Allan

Allan Report 11 Apr 2018 09:28

Well, it's happening again and, as per Rollo's instructions, I can now identify the problem at my end, and will notify GR accordingly :-|

I turned my bl**dy machine on :-P :-P :-D :-D

Any more suggestions?