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Top tip - using the Genes Reunited community

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Problem with shared trees

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ProfilePosted byOptionsPost Date

Janet

Janet Report 10 Nov 2007 17:24

When I am looking at another member's tree, the Details section (bottom left) will not scroll. This means that it is impossible to view in full the information at the foot of the section. Does anyone else have this problem, or have I missed something? Janet

SuperMum

SuperMum Report 10 Nov 2007 17:59

I have the same problem Janet, it is so annoying!!

Angela

Nickydownsouth

Nickydownsouth Report 10 Nov 2007 18:13



Me too Janet, prehaps GR could do something about this?

All very well being given access,but not much help if you can`t get the details.

Nicky

Researching:
Furniss/Furness in Lancashire,Critchett in Devon and London, Keemish/Camish/ Kemish from Hampshire then Cambridge, Copper and Godden in Kent, Spink/Spynk in Norfolk and Cambridge

Neil

Neil Report 10 Nov 2007 18:28

Ok - to get around this - click the mouse in that area and then use the up/down cursor keys to scroll. Hopefully this should work for you!

Janet

Janet Report 10 Nov 2007 19:35

Thanks to all of you for your replies. It's nice to know I'm not alone, Angela.

Nicky - I did report this fault to GR back at the beginning of September, and then again in October. Their reply was to the effect that the technical team were looking at it - but now it's November and no result!

Neil - have tried your suggestion, but nothing doing! It does not work for me - maybe I've missed something?

Perhaps if more people reported this problem to GR, they might put it to the top of the "to do" list!
Janet

Neil

Neil Report 10 Nov 2007 19:37

Janet - I use firefox instead of IE so it could be a feature of Firefox.

Thelma

Thelma Report 10 Nov 2007 19:58

Two possible aids
1/ full screen(F11)
2/reduce text size/zoom level

Janet

Janet Report 10 Nov 2007 21:19

Yes! thanks Jim in So'ton and MGH - your suggestions DO work - use full screen (F11) or reduce text size. Why didn't I think of that? I hope that everyone else who is having problems sees this.
Janet

Joanne

Joanne Report 10 Nov 2007 22:19

Wow it really does work!

Been having trouble with that for ages!

Thankyou!

Jo x

Angela

Angela Report 10 Nov 2007 23:02

Me Too.
Such a brilliant tip.
Thank you Jim and well done Janet for asking about this.
Angela