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I'm trying to cancel Ancestry

ProfilePosted byOptionsPost Date

Pat

Pat Report 24 Oct 2007 09:33

I have a monthly subscription with Ancestry which I am now trying to cancel. I keep following the prompts without success. Any suggestions please will be greatly appreciated.

LindaRSJ

LindaRSJ Report 24 Oct 2007 10:08

Ring them Pat on 0800 404 9723.

Linda

gemqueen

gemqueen Report 24 Oct 2007 10:42

Linda RSJ
Thanks for this as I will be looking to cancel when my current subscription runs out.
Di

LindaRSJ

LindaRSJ Report 24 Oct 2007 11:05

Di if you are on auto renewal don't forget they will want a few days notice to cancel.

Linda

gemqueen

gemqueen Report 24 Oct 2007 11:07

Linda RSJ
Oh I'm in daily contact with them by email. I won't forget believe me. LOL
Di

Pat

Pat Report 24 Oct 2007 16:29

Sorry for the delay in acknowledging your replies.

Thank you so much. I will ring them on the No. you've given Linda - seems sensible to me.

Pat