unanswered mail

Genealogy Chat

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Profile	Posted by	Options	Post Date
Member Since: December 2006 Posts: 10 Send Message	Jennifer	Report	31 Aug 2007 11:05
Member Since: December 2006 Posts: 10 Send Message	Can anyone tell me why people who are listed as Hot Matches do not answer polite email enquiries? I've had several like this and it's most frustrating. Presumably Genes Reunited does not monitor the usage of this site and so we are lumbered with people who just up and leave? Jenny Dyer
Member Since: August 2003 Posts: 63 476 Send Message	ErikaH	Report	31 Aug 2007 11:07
	Hot matches are computer-generated; there is no input from the other person. People may be on holiday.........ill.........bereaved..........having computer problems......or no longer interested in GR. Reg
Member Since: November 2002 Posts: 6 292 Send Message	Sam	Report	31 Aug 2007 11:08
	This question is asked regularly. There are many possible reasons why people don't respond, they may not visit the site very often, they may be on holiday, in hospital etc etc As you say, they may not even use this site any more but their tree is still here. There is not a lot you can do about it unfortunately but keep trying, you will get responses from some eventually - I had a reply about 6 months after the initial enquiry once. Sam x