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Top tip - using the Genes Reunited community

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Cant get past first tip page.

ProfilePosted byOptionsPost Date

gemqueen

gemqueen Report 24 Aug 2007 18:35

When looking through the threads on the tips threads I get a white background page which looks nothing like the rest of the site. Is this what we're to expect after re-subscribing.
I don't mind change when it's for the better but I am having difficulty finding relevant/interesting threads that I followed but didn't reply to.
I have enough senior moments to cope with without having additional confusion placed on me. lol
Di

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 24 Aug 2007 18:48

I get that after two pages ad was spooked too to see MY name including maiden name as part of the board statistics.
Wondered WHY ?? what its all about about !!

Shirley

Marion

Marion Report 24 Aug 2007 18:50

I've also got this problem. I have reported it to Genes who have apparently passed it to their technical team. I thought it was just me as nobody else has mentioned it, so I don't feel quite so alone now.

Marion

gemqueen

gemqueen Report 24 Aug 2007 18:53

Marion
Thanks for reporting it. I would have but wanted to see if I was alone in what I was getting.
Di

InspectorGreenPen

InspectorGreenPen Report 24 Aug 2007 19:13

Dont understand the problem. All the tips pages are there for me. I just click on the page Nos or the >> or << 's

gemqueen

gemqueen Report 24 Aug 2007 19:16

Peter
I can move to the pages but the layout is not the same as page 1 and not easy to navigate the threads either.

InspectorGreenPen

InspectorGreenPen Report 24 Aug 2007 19:24

Ok, but can't help I' afraid. It looks fine to me.

Marion

Marion Report 24 Aug 2007 19:31

Peter
If you're still there, the formatting is completely lost but you do get a few extra details like the fact that html is disabled and the number of people looking at that page. It's not happening to me quite so often now but is still happening and not just on tips, on the other boards as well.
Marion

InspectorGreenPen

InspectorGreenPen Report 24 Aug 2007 20:09

OK, probably needs a bit of detective work to track down the problem. And this is the sort of detail you need to report to GR if they are you have a chance of resolving it for you.

One thing you could try, and I'm assuming you are using IE as your browser.

Clock on the Tools Menu at the top of your browser, then select Internet Options, then select the Advanced tab at the top.

Under Browsing, make sure that there is a tick in the box next to "Disable Script Debugging (Internet Explorer)

You may need to close IE and restart for the change to take effect.

This may just cure the problem.




gemqueen

gemqueen Report 24 Aug 2007 20:17

Peter.
Checked the IE under tools etc and there is already a tick against Disable Script Debugging (Internet Explorer)
Di

Marion

Marion Report 24 Aug 2007 20:20

Hi Peter
Sorry for the delay in replying, yes I'm using IE7 but the tick is already there in disable script debugging.

I am hopeful that perhaps Genes are getting onto the problem as the page is only coming up on odd occasions now whereas it was happening on every 3rd page.

Thanks for your help.

Marion

InspectorGreenPen

InspectorGreenPen Report 25 Aug 2007 06:46

Never mind, worth a try.