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Ancestry blank page problem
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Porkie_Pie | Report | 29 Jul 2007 10:35 |
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see below |
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Porkie_Pie | Report | 29 Jul 2007 10:35 |
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Yesterday whilst searching marriages for Dec quarter 1929 once the page had downloaded it was blank, I reported this to ancestry and got this email back from them today. We have received your error report. Thank you for taking the time to improve the quality of the genealogical records found on our website. We will review the report. If it is determined that we need to make an adjustment to the data, we will make the change during a scheduled update for that particular database. As we are only able to update our databases periodically, there may be some delay before changes are included in the database. Sincerely, Ancestry Customer Support Roy |
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KathleenBell | Report | 29 Jul 2007 11:28 |
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Well at least they are going to sort it out at some point. I was doing that look up too yesterday and there were quite a few blank pages. Kath. x |
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