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Help with FTM again!!!

ProfilePosted byOptionsPost Date

Carol

Carol Report 25 Jul 2007 21:42

It would appear that you are opening your file with the family file icon instead of the program icon, that's why you are getting that message, NEVER open FTM with the file icon, ALWAYS use the program icon, the one that looks like a tree instead of either a blue & white or red & white icon. Carol www.genealogyprinters|*com

gemqueen

gemqueen Report 25 Jul 2007 20:12

Thank you ladies. I will print this off and try it. Di

Stephanie

Stephanie Report 25 Jul 2007 19:09

and just in case you cant find it To restore a backup Family File: 1. From the File menu, select Restore From Backups (ALT + F, T). The Open Backup Family File dialog box appears. 2. Click the down arrow attached to the File name field, select the name of the file to be restored, and continue to step 3. If the name of the file you want isn't listed, click the Find file... button at the lower left of the box. The Find File dialog box appears. For more information on this dialog box, click here. 3. Click the Restore button. The New File dialog box appears. 4. Give your new file a new name so that you can distinguish it from your original file. The file name can be any valid Windows file name, but it must have the extension .FTW. 5. In the Location field, either accept the default location to restore your file and click OK, or click the Change button to select a different drive and folder to which you want to restore it. Family Tree Maker begins restoring your file. If you are restoring a file from diskettes, Family Tree Maker will prompt you to insert the diskettes as needed.

Stephanie

Stephanie Report 25 Jul 2007 19:08

When you give it a new name put .ftw at the end of it and that should do it if this doesnt work, go to the help page on ftm and the answer should be on there stephanie

gemqueen

gemqueen Report 25 Jul 2007 18:25

I have tried to open my back up file which I saved earlier this afternoon but get a dialogue box asking for the new name of the file before being able to proceed. After renaming it I then get a message saying I don't have access and to contact the adminstrator!!!! Please help - Di