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Top tip - using the Genes Reunited community

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Problems with Genes??????

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ProfilePosted byOptionsPost Date

Redharissa

Redharissa Report 11 Apr 2007 23:40

Karen, Can you see the 'add photo' button on the green bar immediately above the space for the photo? It ought to be there but if it isn't, it might be a similar problem to one some people had with the 'other trees' button a while ago. If you don't have an 'add photo' button, try changing your text size to a smaller size in your browser and then reopen your GR tree. The current tree displays photos as tiny in any case!

Christine

Christine Report 11 Apr 2007 18:16

Hi I've been having problems for 2 days now . I have contacted GR and they say they can get on to my tree. Well i can't everytime i try it closes my internet connection. Very frustrating.

Cheryl

Cheryl Report 11 Apr 2007 18:10

Hi Colin Thanks, thought it was my computer playing up. I can't see any changes either Cheryl

Staffs Col

Staffs Col Report 11 Apr 2007 18:07

Hi Yes it was down for at least a hour, nothing seems to have changed though.although I did get a message to say that the problem with the circa box auto filling even after being unchecked has been fixed

Cheryl

Cheryl Report 11 Apr 2007 18:04

Hi Has anyone else had problems getting on to Genes. Its just taken me nearly 30 mins, I kept getting a notice saying maintenance in progress. Are we getting yet more changes!!!!!! Cheryl