System error or person error? Paid 12 months renew

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Profile	Posted by	Options	Post Date
Member Since: November 2002 Posts: 739 Send Message	Maggie in Leics	Report	25 Apr 2007 16:45
	Membership renewed.... BUT...... genes quoted fee for 12 months renewal - that fee sent in good time, clearly stating that it was for 12 months membership - and yet renewal shown on account is only for 6 months - would have though twice about paying the 12 month rate for just 6 months!!!!! Help!!!
Member Since: August 2003 Posts: 63 499 Send Message	ErikaH	Report	25 Apr 2007 16:55
	Contact GR...........they are the only ones who can resolve your query. Reg
Member Since: November 2002 Posts: 739 Send Message	Maggie in Leics	Report	26 Apr 2007 09:14
	Been there, done that - had reply, but matter still not resolved!! Very frustrated!!
Member Since: November 2002 Posts: 739 Send Message	Maggie in Leics	Report	26 Apr 2007 17:41
	Yeah, sorted!! Thanks Estelle!!