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urgent help

ProfilePosted byOptionsPost Date

Andrew

Andrew Report 8 May 2007 15:26

This does sound like a re-occurrence of a bug that was around a few weeks ago when changes were made by GR. It kept showing your own tree when you were trying to look at something on someone else's tree. It would be worth your contact getting in touch with GR.They respond quite quickly. Lin

Jeanette

Jeanette Report 8 May 2007 13:29

could still be a gene's and she infact looking at her own tree as I just checked mine most are ok but 1 he had only him in tree clicked on name that we match to tree and its my own tree did she click on view tree or the name you match with on the contact page? Jeanette

joy

joy Report 8 May 2007 12:54

Hi Have just had another email saying it is when she clicks on a certain name that the whole line come up,ie living relatives.But i know i havent copied any names down,in fact until today i didnt even know her familys names.I only viewed her trree once but was more interested in my grt grandfathers line.And it was then she emaile4d me the line i was interesred in. Could it be where the trees were shared? I have deleted her as a shared tree now,hoping this will sort it out. joy

LindaG

LindaG Report 8 May 2007 12:28

I maintain my tree in FTM on my PC. Before I upload a GED to GR, I always take a copy and then remove all living individuals except myself (including my own children) from that copy. The GED is created from the copy. Sometimes this means whole branch of the tree is removed - as their ancestors go as well, but I feel that this is safer than risking offending some of the many friends and contacts that I have made through GR. It takes time, but I believe it is worth the effort. Lin

Julie

Julie Report 8 May 2007 09:33

Joy Could you not ask them where in your tree they are talking as you can't see it Julie

joy

joy Report 8 May 2007 09:30

Hi I made contact with a cousin of my late nans,she was very helpful and gave me lots of new leads,she also sent me a copy of her family tree by email. I received a message from her today saying she has viewd my tree and is concerned i have added a living line to my tree,well i didnt rember doing it but have checked my tree anyway but cant find the line she has mentioned,only her mother who she said it was ok for me to add. Please help i dont want to upset anyone. joy