Genealogy Chat
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Where on Ancestry does it say when your subs.....s
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Julie | Report | 22 May 2007 22:05 |
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....Run out, Many thanks |
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Heather | Report | 22 May 2007 22:14 |
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Click on My account thingy and it tells you there. They always write to you though a couple of weeks before hand. My account is top right hand side, click then on to more detail or something where it says what sub you have. |
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MaryfromItaly | Report | 22 May 2007 22:18 |
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Click on 'My Account' at the top right of the home page, then on 'More Info' alongside 'Current subscriptions'. |
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Julie | Report | 22 May 2007 22:23 |
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Many thanks Heather & Mary |
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Heather | Report | 22 May 2007 22:31 |
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If you have a new card the old card will be invalid and they cant take money from it. |
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Julie | Report | 22 May 2007 22:32 |
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Sorry another question I broke my old visa card and got a new one with a different number. Would they be able to still take the money out of my account using the old number. i hadn't updated my info Julie |
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Julie | Report | 22 May 2007 22:34 |
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Heather Thats what i thought. My membership ran out on the 7th May and i can still get on there. Now they have either taken the money or im getting it for nothing. Will go and get a mimi statment tomorrow |
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MaryfromItaly | Report | 22 May 2007 22:41 |
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If you actually want to renew automatically, just click on 'Update payment information' after clicking on 'More info'. |
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MaryfromItaly | Report | 22 May 2007 22:43 |
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Sorry, posted my message before I saw your reply to Heather. I can't see how they could take the money if the number of your card's changed. |
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Julie | Report | 22 May 2007 22:46 |
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Mary... this is it i won't know till tomorrow now if they have or havn't take it. |
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Heather | Report | 22 May 2007 22:47 |
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Julie, dont worry, when mine ran out they couldnt take the money cos the card was out of date. But I got about another two weeks before they cut me off! |
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MaryfromItaly | Report | 22 May 2007 22:50 |
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Don't worry, anyway, they're very helpful. If you find they've somehow managed to take the money when you didn't want to renew, phone them on 0800-404-9723 and they should give you a refund. I had to phone them today, and I found they were really helpful. |
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