Ancestry problems: tearing my hair out.

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Profile	Posted by	Options	Post Date
Member Since: December 2003 Posts: 253 Send Message	Jay	Report	27 Jun 2007 19:53
	Thanks Kath. I`ll try the number tomorrow. My eyesight is obviously failing fast as I was supposed to have looked for a phone number....lol !
Member Since: November 2003 Posts: 28 261 Send Message	KathleenBell	Report	27 Jun 2007 19:37
	There is this number on the website:- Members Services Helpline 0800 404 9723 Kath. x
Member Since: December 2003 Posts: 253 Send Message	Jay	Report	27 Jun 2007 19:30
	Hi, Can anyone tell me how to get through to Ancestry UK other than by email I`ve had computer problems and been unable to access anything for a while. Trying to access Ancestry again I`ve found that what I thought was my username apparently isn`t and I now can`t remember my password. I`ve sent several emails to Ancestry but I get no response whatsoever. I only renewed my subscription in May and have sent details of when it was debited from my account. The site apparently doesn`t even recognise my email address though it always sends the Ancestry newsletters via that address. Any suggestions anyone??