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Answered & unanswered messages

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ProfilePosted byOptionsPost Date

+++DetEcTive+++

+++DetEcTive+++ Report 17 Jan 2011 17:09

What could be confusing you is this.

When click on the link on the email from GR notifying you about the message, the message opens in a new window.

If you already have GR open, then the white envelope next to Messages stays there until you have moved around the site a bit.

Confused? You will be! lol

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Eva

Eva Report 17 Jan 2011 13:15

Thank you Elizabeth and I put the blame on Gr.

My apologies to GR

Eva

Elizabeth2469049

Elizabeth2469049 Report 17 Jan 2011 12:43

(from another Elizabeth)

It is Ancestry that prints out the message in its notifying email - though you have to go to the Ancestry messages page to answer it.

Researching:
Dominy & Croom in Dorset, Rutherford & McElhatton in Northumberland. Dendy and Thorp

Eva

Eva Report 17 Jan 2011 12:34

Thanks RamblingRose after my reply to you, the mauve envelope was still unopened, although the message did not show on the email.
Maybe this is what confused me.
Eva

Rambling

Rambling Report 17 Jan 2011 12:19

I've sent you a message so you can check Eva :)

Researching:

Eva

Eva Report 17 Jan 2011 12:14



I thought I had read the answer on the email from GR. It must be another site that it happens. I was so sure it was here, I contacted GR hoping if they stopped doing it that way, more mauve envelopes would be opened, as yet I have had no reply they obviously didn't know what I was talking about.
Although Elizabeth said yes?
Would someone be kind enough to send me a private message just to test it, not that I don't believe you, It might just happen to me.
Many thanks for your answers
Eva

Kay????

Kay???? Report 17 Jan 2011 11:39

Hi Eva,

You have to read the message on site from you GR message box.it cant be read from your personal email inbox that GR notify you with....so in short -no.

ElizabethK

ElizabethK Report 17 Jan 2011 11:38

Yes

MargaretM

MargaretM Report 17 Jan 2011 11:38

No, you have to click on the link on the email to take you to GR where you read the message.

Researching:
Great grandmother Dorothy Bean nee Abbott (1858-1908)

Rambling

Rambling Report 17 Jan 2011 11:38

If you 'click to read the reply' in your message from GR it will take you direct to the message, in a new window.

Researching:

Eva

Eva Report 17 Jan 2011 11:28

When someone replies to a message you sent them can you read the answer in the email that GR sends you to say you have a reply.
ie you don't have to open the mauve envelope to read it.
Thanks in advance for your answer
Eva