Genealogy Chat
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Help; Ancestry web site problem
Profile | Posted by | Options | Post Date |
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Porkie_Pie | Report | 9 Apr 2010 21:50 |
I have not been on ancestry web site for a couple of months and tried to log on today, all i get is page cannot be displayed, tried from main pc and on laptop, tried all the normal maintenance things even system restore but nothing works, i am on windows xp and i use Internet explorer 8, i think it may have something to do with one of the updates from Microsoft, has anyone had this problem and does anyone no the solution , and finaly i have tried google. |
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Netty | Report | 9 Apr 2010 22:34 |
Hi Roy, will this help at all |
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Porkie_Pie | Report | 9 Apr 2010 23:26 |
Netty, thanks for the link, tried it and it is doing the same thing, i noted that after i pasted the link into the address bar and hit the enter key, the link was trying to take me to Ancestry customer help page? thats part of the problem, i cannot get into any part of ancestry web site not even through the .com site. |
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Tudor | Report | 10 Apr 2010 01:39 |
Is the site, perhaps, undergoing maintenance ? |
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InspectorGreenPen | Report | 10 Apr 2010 06:28 |
I have just looked at the help page and it would appear that the problem is caused by the security settings / software on your PC |
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Porkie_Pie | Report | 10 Apr 2010 17:17 |
Tudor, Thanks but its not ancestry doing maintenance. |
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Porkie_Pie | Report | 10 Apr 2010 17:24 |
InspectorGreenPen, thanks for the info but it will not let me get (Any page) from ancestry so i cannot even attempt to log in, even if i manually enter any ancestry web address into the address bar, or use any link to the web site from google or my favorites, |