Genealogy Chat
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Changing Email Preferences
Profile | Posted by | Options | Post Date |
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Graham | Report | 17 Feb 2009 10:12 |
Problem solved. My browser (Firefox 3) was automagically inserting my email address and password into the form. Deleted them and it worked. |
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Lesley M | Report | 14 Feb 2009 12:53 |
There seems to be some problems with changing details in your account. I tried to change my email address recently, and it would not accept it. I would suggest that you email genes and explain what you have done, then they can either fix the program or make the change for you, as they did for me. |
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Graham | Report | 14 Feb 2009 08:51 |
Just want to get an email when I receive new Hot Matches but changes are not being saved. |
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InspectorGreenPen | Report | 13 Feb 2009 13:50 |
Just seen the error message - I ignored it and on checking back, the changes I made have actually been saved. |
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InspectorGreenPen | Report | 13 Feb 2009 13:27 |
No it is not an new password. Whenever you make changes to your account, you now have to re-type your existing password in order to save the changes. |
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Heather | Report | 13 Feb 2009 12:46 |
Perhaps they mean confirm a NEW password? |
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Graham | Report | 13 Feb 2009 11:02 |
I am trying to change my email preferences. I go to "My Account", enter my password and I see my details. I scroll down to "Email Preferences", change what I want and click "save". Then I get an error message telling me to fill in the "Confirm Password" field. This I do and click "save" again. Now I'm told there is already an account with that name. What am I doing wrong? |