Genealogy Chat
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Problem viewing census pages
Profile | Posted by | Options | Post Date |
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crafteelady | Report | 6 Feb 2009 10:42 |
Eureka! After contacting GR support I can now view the census pages. The remedy was to install the latest version of Adobe. Thanks for your help. |
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PollyPoppet | Report | 5 Feb 2009 22:33 |
hi im a gold member can i help |
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Joy | Report | 5 Feb 2009 22:19 |
I don't know the facilities offered for gold members, but if you want an image from a census, I'm sure one of us with ancestry / find my past subscription will help. |
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crafteelady | Report | 5 Feb 2009 22:13 |
Thanks Sylvia and snapdragon. I have located tools and amended pop up blocker to allow this site. Have re-tried viewing image to no avail! |
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SylviaInCanada | Report | 5 Feb 2009 21:40 |
snapdragon |
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Researching: |
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PollyPoppet | Report | 5 Feb 2009 21:12 |
OK TALK YOU THROUGH IT GO TO WHERE YOU SEARCH RECORDS RIGHT ALONG THERE TO THE END ABOVE SIGN OUT YOU WILL SEE GOLD MEMBER RIGHT ABOVE THERE YOU WILL FIND TOOLS |
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crafteelady | Report | 5 Feb 2009 21:05 |
Oops! I am being thick I think 'cos I cannot see "tools" on right hand side above gold member. More help please! Thanks |
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PollyPoppet | Report | 5 Feb 2009 20:41 |
hi have you tried your pop up blocker if you go to tools right hand side above where it tells you gold member go to pop up blocker click settings should open up page add site and apply might help thats what i did |
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crafteelady | Report | 5 Feb 2009 20:24 |
I am a gold member of GR. Since I had my P.C. re-formatted and a new security system (Avast) put onto it I cannot view original census pages ( the page seems to be downloading but when done is blank). The microsoft engineer advised that it is not a fault with the computer. Has anyone else had this problem and knows the remedy. Any ideas appreciated. Thanks . |