Genealogy Chat
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Trouble opening tree
Profile | Posted by | Options | Post Date |
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Christine | Report | 20 Oct 2008 23:02 |
Thanks for the advice guys :) Much appreciated. |
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Lindsey* | Report | 20 Oct 2008 19:17 |
Try entering the name of your shared relative on the drop down search box, just the name no age and see it it shows up ? |
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Researching: |
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Christine | Report | 20 Oct 2008 19:14 |
Erm..internet temp files? What exactly are these? I can view her tree by starting at her and working my way up, but no the whole tree. I def have access to her tree yep. |
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Alan | Report | 20 Oct 2008 19:10 |
Hi Christine, make sure the other party has actually opened their tree to you. |
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InspectorGreenPen | Report | 20 Oct 2008 19:03 |
Ok, this confirms that you have the correct software on your PC, which is good. |
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Christine | Report | 20 Oct 2008 18:59 |
Thanks for the reply gremlin. It is letting me view my own tree fine, and some others ok, but not the one I really want to view! No error messages are coming up either. |
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InspectorGreenPen | Report | 20 Oct 2008 18:33 |
There could be a number of reasons. First of all are you able you open any trees, your own, for example? |
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Christine | Report | 20 Oct 2008 18:25 |
Someone has allowed me access to their tree, but it won't open. It does contain a lot of people, so I have waited for a long time to give it chance, but it still won't load. Any ideas? |