having problem exporting GEDCOM

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Profile	Posted by	Options	Post Date
Member Since: March 2008 Posts: 8 Send Message	papillon	Report	8 Apr 2008 13:21
Member Since: March 2008 Posts: 8 Send Message	This is where I have got to. GR have sent me my tree as an attachment. it is about 30KB I right click my mouse and save it as a .ged file. It appears in my documents as that funny little icon with green triangles but it is now 0kb.! I try and open it using Family Historian ( a GR recommended product) but it won't open. Where am I going wrong please?
Member Since: March 2006 Posts: 5 276 Send Message	ChristineinPortugal	Report	8 Apr 2008 13:57
Member Since: March 2006 Posts: 5 276 Send Message	When I receive my email with the gedcom, I left click the mouse to download it. It then asks do you want to open it or save it, I click save and then on desktop. It will then show as an icon of a tree and will be the same size as the original. I can then open it with my FTM. Christine
Member Since: March 2008 Posts: 8 Send Message	papillon	Report	8 Apr 2008 17:53
Member Since: March 2008 Posts: 8 Send Message	Thank you. I think one of the problems was sending it to an email address that was not my main one. I had it resent to my main email address and it has worked fine following your advice