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Allowing an invite on Ancestry..help please...

ProfilePosted byOptionsPost Date

angelas ashes

angelas ashes Report 25 Mar 2008 20:14

I have sent my cousin in Canada an invite to our family tree..she has filled out all the details but it is saying as she had a free trial and used the email address I have sent it to she now needs to enter her password..which she cannot remember...there is no `forgotten password` on there..what can she do please...

Thelma

Thelma Report 25 Mar 2008 20:18

Maybe they are saying she can only access it if she becomes a paying member?
I got over this by giving a relative my login details.

angelas ashes

angelas ashes Report 25 Mar 2008 21:39

Thank you all for your answers..Ancestry have now sent her a message....