Genealogy Chat
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NEWBIES ALERT!! DODGY CERTIFICATES
Profile | Posted by | Options | Post Date |
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Julie | Report | 15 Feb 2008 17:48 |
Hello, having used a company called www.gov-certificates.uk (i thought they were official cert site some good people on the chat forum thread certificates this afternoon have put me wise |
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Dea | Report | 15 Feb 2008 17:59 |
As far as I am aware, there is EVERY facility to cancel a credit card payment !!!!!!!!!!!!! |
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Julie | Report | 15 Feb 2008 18:29 |
HSBC Premier credit card Sinead was the lady who was adamant she could not and would not cancel. I agree with what you say Dea, my son has just said similar. am waiting for hubby to get home for him to phone bank back, my frustration was such that i had to end the call after almost fifteen minutes cos i wasn't getting anywhere. as far as she was concerned it didnt matter whether i put the scissors through the card as i said i would right then and there, i would just have to watch my statement and account and 'keep an eye on it' and 'dispute' any items not mine! I said i am giving you an STR right now and you are telling me you are not going to action my request...I accepted that the payment of £23 made for the certificate would be lost ie honoured but i want to avoid the company using my card for anything else... |
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Paula | Report | 15 Feb 2008 20:11 |
Accidently lose it and ring to tell them, then they will cancel and issue another card with a different number |
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Julie | Report | 15 Feb 2008 20:41 |
Well hubby did the firm lengthy phone call and it is now cancelled and they are also now at request investigating and doing a trace on my phone call with the earlier individual on a formal complaint to investigathe information distressing as it was under the circumstances by her decision not to cancel the card |
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Dea | Report | 15 Feb 2008 20:47 |
Well done Julie !! |
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Sarahh | Report | 15 Feb 2008 21:16 |
There are ways to stop a card as I had a problem with the broadband company bulldog and although my bank said they couldn't stop it without cancelling that one and changing my card (with new card number) they did however get my money refunded to my bank account but can't remember how they went about it now. But it can be done. |
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Battenburg | Report | 15 Feb 2008 21:30 |
There is someone else complaining about this company. She had paid a fortune and so far only received 1 cert. |